Is Employee Retention Really a Thing of the Past?
Susan Reich
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You read the title of this article correctly. Employee retention is, the experts say, no longer a priority goal for HR Managers. While no one wants to lose a recently-hired employee to another company after mer...
Why Emotional Intelligence in a Manager Is So Important
- Susan Reich
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What is your Senior and Mid-Management recruitment strategy? Does it involve poaching managers from your competition? Do you recru...
How to Find a Quality and Trustworthy Staffing Partner
- Susan Reich
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Operating your own business is exhilarating; yet, it can be a demanding job as well. One of the more challenging tasks is finding ...
Leading with Compassion in the Workplace
- Susan Reich
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The Need for Compassion Is compassion needed in the world? In the workplace? In your home? In your relationships? Yes, yes, ...
12 Interesting Insights About Millennials and the Up & Coming Gen Z-ers
- Susan Reich
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Millennials and Gen Z-ers . . . everyone wants to know and understand these generations better. How to attract, engage, interview,...
How to Become an Emotionally Intelligent Leader
- Susan Reich
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Emotional Intelligence (EQ or EI) is a label that was created by Peter Salavoy and John Mayer (both researchers) and then mad...
In the Workplace: How to Be an Exceptionally Effective Customer Service Employee
- Susan Reich
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The Makeup of a Customer Service Minded Person I believe that success as a customer service employee stems from a person’s hones...
How to Successfully Interview a Millennial
- Susan Reich
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According to a recent article on the TTI Success Insights® website, retention is irrelevant. The writer further elaborates, “No...
How to Better Understand the Mindset & Motivation of a Millennial
- Susan Reich
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The Hidden Truth Behind These Statements Do these statements ring true about millennials in general? Are they true about the mille...
Do You Need to Build More Humor into Your Life and Workday?
- Susan Reich
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“A person without a sense of humor is like a wagon without springs. It’s jolted by every pebble on the road.” &#...
